A Word From Our Service Manager

Dear Future Customer:

I’d like to thank you for the interest you’ve shown in our services. You’re
probably trying to make the best choice in choosing a service facility. Here’s
how we measure up on some important questions:

  • Is Import Automotive a well established company with a proven track record? Yes. We’ve been in business since 1976. We have won major national awards for the quality of our service and personnel.
  • Does Import Automotive have the technical expertise to properly repair my car? Yes. We have over 95 combined years of experience with European and Japanese cars. Our technicians are ASE certified. We have the latest equipment and information to properly diagnose even the most sophisticated computer controlled electronic systems.
  • Does Import Automotive offer a full range of services? Yes. We can do all the scheduled maintenance recommended by the manufacturer, as well as repair the brakes, air conditioner, etc. We take care of all your automotive needs right here in our shop.
  • Is Import Automotive price competitive? Yes. We understand that you are looking for a good value. You shouldn’t have to pay the highest prices to get the best service.
  • Does Import Automotive understand the meaning of customer service? Yes. We know that to earn your trust you demand to be treated fairly, professionally and with respect. That’s not  too much to ask.

If you have any other questions please call me personally. I look forward to having the opportunity to earn your business.

Sincerely,
Kim Palmer, Service Manager